Questions About Courses
- 1. I have already enrolled in a course. When can I expect to receive my course materials?
- 2. Who can answer my academic questions about the course in which I am enrolled?
- 3. What should I bring to my first class?
- 4. Is there any homework before the first class?
- 5. Are classes taught in English?
- 6. How often are courses offered?
- 7. Are there private lessons available?
- 8. Where are the teachers from?
- 9. What are their qualifications?
- 10. How is Kaplan Japan different from Kaplan USA?
- 11. How far in advance do I need to register?
- 12. What are my options if I miss a class?
- 13. How long will my class sessions be?
Questions About Online Accounts and Payments
General Questions
Questions About Courses
1. I have already enrolled in a course.
When can I expect to receive my course materials?
Once you pay your balance in full, you can pick up your course materials from your registered Kaplan center.
2. Who can answer my academic questions about the course in which I am enrolled?
We provide academic support to students currently enrolled in a Kaplan course. For Academic Support please call us at 03-3403-3546 or email us at kap-info@kaplan.ac.jp
3. What should I bring to my first class?
If you are enrolled in a video course, please bring the textbooks for the subjects you will be studying, as well as paper for taking notes, and pencils/erasers/pens.
4. Is there homework before the first class?
There's no homework before the orientation session and diagnostic test, but please log on to your kaptest.com homepage prior to the first day of class to sign your Enrollment AGRE®ement.
5. Are classes taught in English?
Yes. All classes at Kaplan Japan are taught exclusively in English.
6. How often are courses offered?
Courses are held on a regular basis. Please view the schedule for details or call us if you have any questions about the schedule.
7. Are there private lessons available?
Yes. Private lessons can be arranged on a one on one basis at one of our centers. Please contact us for more details.
8. Where are teachers from?
The majority of our teachers are native English speakers from the US, the UK, and Canada. We also have trained teachers from Japan and other Asian countries.
9. What are their qualifications?
All teachers have advanced professional deGRE®es, and some have past experience teaching Kaplan programs in other countries before coming to Japan. (See link to teacher profiles.)
10. How is Kaplan Japan different from Kaplan USA?
Kaplan Japan uses the exact same material as Kaplan USA. The only difference lies in the order that the material is delivered. In the US, subjects are blended together (for example, GRE® Math and Verbal are offered in alternating weeks.) At Kaplan Japan, each subject is offered at a time (for example, GRE® Math is offered for seven sessions in a row, then GRE® Verbal is offered for seven sessions).
11. How far in advance do I need to register?
Ideally, you should register at least one week in advance. Registering early will ensure you have a place in the course.
12. What are my options if I miss a class?
Please be aware that the next available course may be several weeks away, which would require you to wait. You may also make up the missed class by video in the training library. For more information on the video make-up, please ask our receptionits.
13. How long will my class sessions be?
| Course | Diagnostic Test (first session) |
Other Test Sessions |
Instructional Sessions |
| USMLE | 3 hours | N/A | |
| LSAT® | 4 hours | 3 hours | |
| GRE® | 3 hours | N/A | 3 hours |
| GMAT® | 3 hours | N/A | 2 hours, 30 minutes |
| TOEFL® iBT | 3 hours | ||
| SAT® | 3 hours 45 minutes | 6 hours 45 minutes | 3 hours |
Questions About Accounts and Payment
1. How can I find my username and password?
If you have any problems logging in please email us at kap-info@kaplan.ac.jp
2. How can I change the personal information associated with my account?
To change your personal information, please email us at kap-info@kaplan.ac.jp
General Questions
1. How can I register for the actual test?
| Test | Registration Method | Details |
| USMLE | Online | http://www.usmle.org/ |
| LSAT® | Online / By Phone / By Mail | http://lsac.org/ 215-968-1001 Order an LSAT® Bulletin by calling ETS at 609-771-7330 or downloading it at lsac.org. Follow the registration instructions and return it with payment in the pre-addressed return envelope. |
| GRE® | Online / By Phone / By Mail | http://www.ets.org/ 800-GRE®-CALL (800-473-2255) or call the test center directly Order or download a GRE® Bulletin. Fill it out and return to the address listed in Bulletin. |
| GMAT® | Online / By Phone / By Mail | http://www.mba.com/ 800-717-GMAT® (800-717-4628) Order a GMAT® Bulletin by calling ETS at 609-771-7330 or download it from mba.com. |
| SAT® | Online / By Mail | http://www.collegeboard.com/ Fill out the Registration Form in the SAT® Registration Booklet, which can be found at your guidance office. Return to the address stated in the Bulletin. |
| TOEFL® | Online | http://www.ets.org/toefl/ |
